We purchased a reclining massage sofa, the motor went out 8 months later. Technician came out orders parts meanwhile 2 months past still no parts. I talked to a associate she said she got noticed it should arrive 12-01-15. In January still no part. I ask for a replacement or to take the part from another sofa I was told NO! 5 months into the waiting and a very smart mouth named Kimberly they fixed the sofa. Lasted 5 weeks same part went out again! Same story. They have No customer service what so ever. STAY AWAY
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