Quote:
Originally Posted by 57ChevyFI
Let me get this straight--you went to an EMERGENCY ROOM for a broken toe? I'm sorry it happened, but Broken TOE? You waited ONE HOUR for an X-ray? Then another HOUR for a doctor to come in?
Let me assure you this: The average wait time for ANY emergency is actually longer- you could do your research for that as well to verify. Since you have been on staff for the American College of Emergency Physicians and have a well rounded medical family-you should be aware that you were in fact NOT A MEDICAL EMERGENCY.
Unless you are on a blood thinner and your TOE is cut off or blue numb tip of toe--it is NOT an emergency for your toe to be deformed due to trauma. I am sure to you the deformity alone was alarming-but while your neighboring Villager was having a stroke, heart attack or inability to breathe without life saving interventions, your X-RAY is LAST on the list in the line waiting. You are a ESI-LEVEL 4. See example below how Emergency Room's triage on ESI LEVEL.
"From a clinical standpoint, ESI level 4 and 5 patients are stable and can wait several hours to be seen by a provider. However, from a customer service standpoint, these patients are perhaps better served in a fast-track or urgent care area. Mid-level practitioners with the appropriate skills mix and supervision could care for level-4 and level-5 patients. With ESI, level-5 patients can sometimes be "worked in" for a quick exam and disposition by the provider, even if the department is at capacity. Often triage policies clearly state ESI level-4 or -5 patients can be triaged to an urgent care or fast-track area. "
Site: Chapter 4. ESI Levels 3-5 and Expected Resource Needs | Agency for Healthcare Research & Quality
I certainly hope that you discussed why the doctor did not attempt to reset your toe before you left the ER. No patient is ever denied care by law and if you believe your care was negligent, certainly you have a right to pursue and have a hearing for your case. I find it comical that you believe that once the doctor found out you were from out of state, she did not attempt to reset your toe on that sole fact you were not a resident. You think the doctor is what--anti- SNOW BIRD? Really? How many out of state patients do you think go through the hospital? The doctor was probably not even a resident here either for goodness sake.
I think your comment about people dying for being incompetent and the "family" needs to step in- is extreme for someone upset their toe wasn't reset by an emergency room physician and waited two hours for treatment. Why did it take so long to get an orthopedic appointment, if it was still an EMERGENCY to get set in place, why are you not considering suing the Orthopedic MD too-because they neglected to take you first thing Wednesday AM when they opened.
For those who will drive 30 minutes for shorter ER times, consider waiting on talking to your own physician since you are obviously not having an emergency-if you have time to drive that far safely. Most doctors have on-call service and someone will call you back after hours and can give advice on what to do before you go searching for an emergency room with shorter wait times. If you are having a true emergency remember dial 9-1-1 and help will assist you the fastest.
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Please read this above and read it again, then read it one more time...not everyone. Just the people who need to read it and won't read it and think it is for them.
I have had several broken toes and never sought medical help. AND I have been to the Villages Hospital several times to visit and to take our grandson for an Asthma attack and I am skeptical about dirt and roaches. I have never seen anything like dirt and roaches. I just can't sit here and not say something. I wish we had finer doctors here and a truly wonderful geriatric teaching hospital and there are practices I am not liking...it seems that getting a gall bladder surgery can keep you in a hospital too long and makes me wonder whether they are trying to make more money. There are levels in hospitals and this isn't Boston Childrens or Sloan Kettering or the Cleveland Clinic. The hospital was built by the developer but the hospital isn't run by the developer. He gets rent, that is it and you can't make great hospitals happen anymore than you can make Costco move here.