[CWGUY]

Originally Posted by bill782@outlook.com

Your story sounds so familiar to my recent experience. Bought a dinette set and the first time we set on the chairs 2 of them broke. They brought 2 new ones and the delivery guys said we wouldn't want the new ones as they had screws sticking out and damage. They refused to take set back and took the 4 bad chairs and pieced 2 together to leave. Later all four were broke within a couple of days. Customer service is beyond rude and bottom line they wanted to charge me a 25% restocking fee, new delivery charges etc. if I came in and picked something else out. No return and full refund. I told them to stick it!! I also used a credit card which turns out to be my saving grace. I filed a disputed charge with my credit card company and just got credit back in the last couple of days. I would never buy at City Furniture again and I can't believe The Villages is promoting them by giving you discount coupons when you buy a new home. I let my realtor know my experience and hope other will do the same. The Villages needs to kick them out but I am sure the rental dollars will win out over us new home buyers who rely that because the Villages is promoting them they must be really good. Everyone needs to write a letter to the Morris Family and maybe they will get the message.

It's MORSE