Quote:
Originally Posted by gerryann
Years ago, there was a post about a TV restaurant that was extremely negative. The poster talked about the place being dirty, rude employees....on and on. I knew the owners of the restaurant and wanted them to be aware that their place was being slammed here on TOTV. I copied the original post, emailed it to them and told them to go on TOTV to comment if they felt it was needed. They did come on, they explained and had lengthy discussions with the folks that had complaints. It all ended very well.
Sometimes it helps to let the company/store/restaurant know if someone is publicly slamming them on social media.
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That's true.
The problem here sounds like a Private Message was sent and that was e-mailed to the company. Private Messages are often meant to be Private.
You never know just whom you are talking on TOTV unless you know the poster personally.
I have sent people some Private Messages which I hope stayed Private.