[2BNTV]

Originally Posted by Railcruiser

Apparently you can't trust some people on TOV. From here on in I will change my name and privacy settings.
I posted yesterday asking if anyone had info on a company we are dealing with as we have been unable to get them to return calls for 6 weeks or more. I received 1 PM from a name I won't mention. I messaged him back "privately". Or so I thought. Well much to my surprise we finally heard from the company today and only because of this post. The person who sent the pm went directly to the company. They actually emailed a copy of my post. So angry and not sure if this person is actually a troll. I will discuss with the moderator to figure it out. Right now just feel so deceived TOV has been so helpful in the past

Originally Posted by neak1936

I am sorry if I have upset you. I forwarded the post to the company because I have always had a great relationship and experience with them and wanted to make sure if they were failing to do the same for someone they were notified. I owned my own business for many many years and I would have wanted someone to do the same so that I could diagnose a problem and fix it. I was trying to help your situation. Again, I apologize.

Here it is in a nutshell. Second poster was trying to help. Personally, I would have sent a message back the OP making it known I had a contact in the company and asking permission, to contact them on his behalf but that's me and the way I do business.

Secondly, I would never put something in writing for the world to see, unless I was absolutely sure that I was willing to put up with any repercussions that might follow.

Thirdly, If one has a complaint, the best way is to talk to management. Coming on TOTV, usually doesn't yield tangible results. Love the person who ate her sandwich and complained to management that it, wasn't good. Management comped her another lunch.

The DS had a quote from Budda the other day, "holding on to one's anger, is like drinking poison and expecting your enemies to die".

I agree with VT that almost everyone is helpful on this site, except for a couple of people. Anyway, sounds like a happy ending.