Quote:
Originally Posted by Record10ti
So, being semi-new to TV...what is the protocol for the gate attendants? I would think that those who are in the "guest" line would be controlled and thus the residents would not have issues. This however is certainly not the case at Morse and 466...in one place we have golf cars crossing the road, the "residents" lane ends suddenly and the guests have a straight shot.
So, yesterday the residents lane was backed up...there were carts in the middle of Morse trying to cross (and could not due to traffic from the gate) and the idiot running the gate just kept the arm in the guest lane up and held a stop sign at his side. EACH of us residents has to swipe our access cards and wait for the arm...So, I asked the attendant what he even did, and why I would not just use the much faster "guest" lane...his response..."What do you want me to do?"....
I have a suggestion...CONTROL TRAFFIC IDIOT!!! There is NO reason that a guest should take priority over anyone with a resident card, why a resident should worry about being side swiped by a guest who does not know that our lane is ending. No reason that carts should be waiting in Morse for guests to pull into the neighborhood.
I for one will simply take the guest lane. Time and again it is obvious that it is faster.
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I do not like anyone calling anyone names. Until you work this person's job, the same way that person is
trained to do the job, then please refrain from the name calling for sure.
As has been posted by many others, this needs to be addressed to the powers-that-be, not the employee. Remember the old adage, "Don't kill the messenger, just because you don't like the message."
These people are Village residents themselves and just want to earn a couple of extra bucks and do something useful for their community. Not everyone who comes/came here has money to burn. My neighbor (now deceased) worked as a gate attendant to occupy his time and try to give back. He definitely did not need the income, but just enjoyed working. Today's youth could learn a lot from someone like this.
I was a supervisor for the 2000 Census and had one numerator who didn't like the way he had to do his job and continuously complained that he didn't think it was being done right. Sorry, but as I explained to him, he was hired to do a job the way he was trained to do it. I was trained how to train them, not to come up with ways to do it another way. That's what we got paid to do and the system had worked for generations. Had there been improvements? Of course; just not by us, our supervisors, their supervisors, but by the top of the line.
Another thought: If residents are going through the guest gate, how does one know who is a resident and who is a guest? Maybe the "guests" being criticized are actually residents.