[Nucky]

Originally Posted by dbussone

Nucky - Concast is the worst service provider on the face of the earth. They have been terrible wherever we used them. When we first moved to TV we signed up for Concast because we were told they were the only provider in our area. (I learned that was not the case later.). During the first year we had the typical Concast issues, and averaged at least one day per month of down time. One Sunday afternoon we lost cable, Internet and our phone. Concast said it would be fixed by midnight. Monday morning we still had absolutely no service. I called Concast again. Got dropped/hung up on twice. On the third call I as told that they would send a tech out on Thursday afternoon. I explained we had no phone, Internet, or cable. They basically said "tough" and I would get a tech when they said so. This after spending almost 5 hours on the phone as I was bounced from one call center to another across the globe.

I called BrightHouse and had new phone, Internet, and cable Monday late afternoon - that same day that Concast said it would take them 3 more days to get to our problems. No contract, no muss, no fuss. Wonderful phone support and quick tech support when needed. I'm satisfied and recommend them highly.

When I called Concast to cancel their services, after BrightHouse was fully functional, Concast wanted to know why I was dissatisfied with their service. When I told them they had no response. So, my mantra is, if you use Concast, you deserve Concast. They are consistently a provider of inadequately poor service no matter where we have used them throughout the US. If you don't have access to an alternative cable provider, like BrightHouse, use Dish or Direct TV. Use anything but Concast.

I agree with you. I've been here on TOTV for a while now and the fact that this so called company Con cast can get dbussone and Villagetinker worked up say's it all. Con cast sucks. During the bad weather here in Jorsey I have television with Direct and all my neighbors loose service with Con cast but they hang with them because its a couple of dollars cheaper????