I once was involved in a very elite semi private course which was having some problem. One of the "wealthy" members said "either we are not giving you enough money to keep the course in good conditions or you (Greens Keeper) are not capable of maintaining the course, which is it". This seem to net the problem here. Having said this I believe it is an Organizational Management Problem which may tie somewhat to a money problem? I had the opportunity to view some of the Management structures and came away believing they do have a serious organizational problem which probably rolls into a course maintenance problem? This does not rule out a "budget" concern but makes it less likely to be the driving force to cause such disgraceful conditions as seen with the Palmer Course. Some questions would be, what role do the individual course Pro's play in Management, selections, etc? How often are there audits of the process/procedures timing and coverages?, What is the process for escalating concerns and issues? Can staff
bring issues forward without concerns of being punished by management? Are there published rules for maintenance and who is responsible to review the rules, the contents and auditing to ensure they are being followed? These are just a few of the management concerns that should be in place.
