I doubt that the story is based on truth but suppose that it just might be --- so what ?
The Agents are big boys and girls . If they can`t take the " boss " unloading on them once in a while then shut up and get another job !

Many of the most successful people are known to be tough on those around them . They have a lot of stress every single day .

So again -- feelings hurt ? Then leave and keep your mouth shut -- you got paid for your work .