Quote:
Originally Posted by perrjojo
If you have a problem with the staff, please tell the doctor. Sometimes they are unaware. I told my doctor about a persistent problem with his staff and he thanked me and assured me there would be no more problems and there haven't. I say this because I have been the office staff before and often the doctor is clueless.
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Of course the dr is often clueless about staffers who alienate patients.
Those same staffers screen all phone calls and open the email and postal mail. If calls/letters come in about themselves treating patients like dirt/dummies, they're not going to relay that to the dr.