Yes - twice. Could not believe how rude the receptionist was to an elderly patient when I first got here. Later with a different doctor the staff was very curt- mentioned it to him. He implied that he had no control over the office staff. He was aware of it - and moved his practice to Leesburg. We drove there for several years because we really liked him and now he had a very friendly, courteous staff.
If you don't like the public, you should work behind the scenes.
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