I am not sure why they told you that. I have CenturyLink and use my own equipment and I don't pay an additional fee for insurance. If you are unsure of an answer, try calling back as you will get another representative.
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Originally Posted by theorem painter
I asked this question of Century Link and was told I could buy it from them but there would still be a monthly fee for insurance in case the modem that I purchased from them needed replacing. My response to them was that they must think consumers are stupid and I hung up.
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