According to the web site, they operate for flights between 7 AM and 10 PM. My question is, does anyone have experience with incoming flights that are delayed outside these hours? For example, we came back yesterday on a flight that was supposed to arrive at 9:45, but was delayed and did not arrive until 12:45. What happens then? Having experienced flights that have been delayed even longer than this and ultimately arrived after 10 PM I would need assurances that someone would be there when I arrived.
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