I returned yesterday from a two weeks vacation, I entered a HOLD MAIL with a return date of yesterday. While I was away I sent three USPS Priority Mail boxes to my villages address for delivery yesterday. Sounds simple, but that's where it gets stinky. I spent hours yesterday on the phone trying to fiind out why my mail box center was not opened at 10:30 yesterday so that I could receive my time sensitive parcels. Many phone calls, no luck finding out anything from USPS. Most of the operators or agents were foreign speaking so I had a very hard time making out the excuses or replies. I was given a Case Number, which is absolutely nothing and today still nothing, and the mail center was not open at 10:30 yet this morning.
Have I missed something, has the USPS given up the responsibility of seeing that mail is delivered? Apparently, and the contract operators are elusive or not fulfilling their job requirements. I am reminded of the snow, rain, nor ..... comment from years ago, but apparently has been outdated as well.
In summary, and based on my experience new villagers should be advised, up front, not to expect the USPS to be responsive ti delivering mail and replying to inquiries. I doubt the Villages Management cares two hoots, sad sad era we find ourselves in.
Maybe the USPS Priority parcels, which I urgently needed yesterday, and paid accordingly will arrive eventually, just perhaps. Then I'll start the quagmire of attempting to get my postage refunded, for non-delivery. Followed up by going to the UPS Store in Piedmont to RENT a box so I can have reliable delivery.
Anyone else ever experienced a similar problem?
