I can imagine your frustration yesterday and sympathize. I hope everything works out ok for you.
That said, we have learned a few things over the years that may be helpful for you. When we are ready to leave, we stop to see our local mail delivery clerk in person, fill out the yellow card and leave it in our mailbox. To do that, you need to know approximately when they hit your mail station, and it may take a couple trips to connect. Communication via USPS.com is unreliable - do it in person. Be patient.
We always stop delivery the business day before we leave (so we can check to be sure it has really happened) and restart it the business day before we actually return. That way, the accumulated mail is ready and waiting for us. If there is a delay, they have a day to work it out before we know about it. That seldom fails.
I don't know why USPS can't operate efficiently, but they don't. There are, of course, unexpected mechanical and weather delays, but who knows what else affects the fragile system they have in place. This is not to say that the contracted delivery people are to blame. Ours seem to do a good job and, in our experience, are the only reliable link in the USPS system.
I hope by now that your packages have been delivered and all is well.
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