Talk of The Villages Florida - View Single Post - USPS is not accomplishing their job in The Villages
View Single Post
 
Old 06-18-2016, 05:54 PM
John_W John_W is offline
Sage
Join Date: Jan 2011
Posts: 6,384
Thanks: 2,172
Thanked 2,956 Times in 1,161 Posts
Default

Quote:
Originally Posted by Ray Roberts View Post
...While I was away I sent three USPS Priority Mail boxes to my villages address for delivery yesterday. Sounds simple, but that's where it gets stinky. I spent hours yesterday on the phone trying to fiind out why my mail box center was not opened at 10:30 yesterday so that I could receive my time sensitive parcels...
Priority Mail has no guaranteed delivery time, or for that matter, delivery date. It's simply mail delivered within 2 to 3 days at most locations in the USA, but as someone who once owned and operated a mail order business it may take 4 to 5 days. Priority Mail is simply glorified First Class mail. In my village alone, 1200 homes I would estimate that Priority Mail is delivered to at 30 or more addresses everyday. I had a Priority Mail delivery yesterday from an eBay purchase. It simply comes in your normal mail.

What you wanted, or thought you were getting is Express Mail. That starts at $22.95 and is guaranteed at most locations in the USA by 10:30am the next day. It comes with $100 insurance and for an additional fee you can have Sunday or Holiday delivery. Had you purchased Express Mail, a tracking number would of been issued and tracking via the USPS website would of been available. Also a separate mailman would of delivered the package to your home frontdoor by 10:30 the next day or you have a money back guarantee for up to one year. Had you sent 3 boxes via Express Mail it would of cost $68.85, is this what you paid? If you paid that amount take your 3 receipts to the Lady Lake Post Office and collect your refund.

Here's a link that explains these services.

Priority Mail Express | USPS

Last edited by John_W; 06-18-2016 at 10:54 PM. Reason: edit misleading info