I am sorry to hear about your problems. I realize this is a bit late but there are some basic concepts to follow with contractors. The first is check their with past customers, and not the customer names they provide. I realize this may take some effort but it is worthwhile. The second is to negotiate a contract that has payment draws for specific milestones, or better yet, you pay the entire amount upon completion of the job. Once the milestones are met, they get their draw. And lastly, read the contract and modify anything you don't like. If they don't agree, walk. You have the money, you make the rules.
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Originally Posted by neilbcox
All Seasons pools has put us through living hell.
First, their local sales manager, Stephen, will lie to your face. Not only to us but several other people we have met says the same thing! We had second thoughts about cancelling our contract before All Seasons had not done any onsite work. Stephen said that we would have to pay them $20,000 to cancel our contract because All Seasons had already ordered the columns going around the pool and they were already in they warehouse. BTW...All Seasons does not have a warehouse and we are still waiting for them to receive and install them. Then he screamed at my wife and me!
Secondly, All Seasons used ALL sub contractors. They had three construction supervisors quit and there was no one monitoring the subs work?
Third, they could have finished our pool in mid May...but even with many items not completed they demanded us to pay the 100% of the contracted price. They immediately informed us that all work would stop if we did not pay them? We still have no plaster or water in the pool, June 24, and even though there are many things that have not been finished, we are going to pay them so that we have water in our pool and our 38 guest coming.
We had to demand that they redo the deck because it drained directly into the pool. After many weeks they spent 2 weeks in repairing bad workmanship.
Fourth..they ask us to have our neighbors approval to cross their property during construction. READ the fine print. This is the most dishonest legal document they have. The fine print states the the pool customer is 100% liable foe any damage All Seasons does. Yep, you have to pay your neighbor for all damages All Seasons does. Can you say dishonest?
We live next to the restroom on Bonifay Destin course. If you come by in a couple of weeks you will see our large sign warning of the dishonest company!
Has anyone else had this problem?
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