[villagetinker]

Whenever Comcast called here, they had my real name, not a screen name. This sounds like ToTV may have been hacked, or someone (aka toll) is going through the user profile info. First, check you user profile, and eliminate all info that is not absolutely necessary, get rid of phone number, real name, address, and any other personal info. Then be prepared to start screening all of your phone calls. I made the mistake of answering an unknown phone number after the 3 or 4th call (this should have been a hint). Since then I have had several calls from places or vendors I have never heard of, so we generally do not answer the phone. If they leave a message, they get a call back, if not we do not worry.