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Old 07-09-2016, 11:15 AM
rexxfan rexxfan is offline
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Originally Posted by bob47 View Post
Thanks for all the helpful replies.

I followed up by going to HP, and their site offers no drivers for Intel GMA X4500 integrated graphics and refers you to the Intel web site.

Intel stopped supporting this chipset and doesn't offer a new Windows 10 driver for it.

The computer is 6 years old but has a pretty good 64 bit quad core processor and 8 GB of RAM so the performance is still very good. Maybe I'll try installing the previous Windows 7 graphics driver and see what happens.

Thanks again for your help.
I found this post on an Intel forum from April of this year:

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There is a generic GMA 500 driver from Intel for 32 bit Windows 7 that has worked for me on netbooks under Windows 10:

Download Intel(R) Graphics Media Accelerator Driver for Windows 7* 32 (zip)

Unzip it onto a memory stick and plug it in.
On the Windows 10 target machine:
Right-click on the start icon and choose "Device Manager"
Expand "Display Adapters" and right-click on the generic display device
Select "Update Driver Software..."
Select "->Browse my computer for driver software"
Click the [Browse] button; select the folder containing the extracted files
Click the [Next] button
Wait (it is probably an under-powered netbook, after all).
This driver actually worked better on Windows 10 than the OEM driver (Fujitsu) worked on Windows 7.
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The whole thread is here:

GMA 500 is not compatible with Windows 10. Is t... |Intel Communities

I'm not aware of any huge changes in the driver model between Windows 7, 8.x and 10, so in quite a few cases if you can't find a Windows 10-specific driver for a particular device, its worth trying an earlier one. I'd go backwards in time when looking for one, i.e. first look for a Windows 8.1 one and if that fails, look for a Windows 8 one and finally a Windows 7 one.
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Bob C

P.S. If all else fails and this is a desktop machine with an open PCIE slot, you could also always pick up an inexpensive add-in graphics card.

Last edited by rexxfan; 07-13-2016 at 08:35 AM.