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Old 07-13-2016, 12:32 PM
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Default Atlas Van Lines

Help!!! Has anyone out there used Atlas Van Lines, especially within the last year? If so, was of your furniture damaged? More specifically, they give you a "Relocation Services Descriptive Inventory" with a "condition at origin" column. Did anyone think there was notation of pre-existing damage that you did not think was there?
I ask because I finally reviewed that document to make a claim, and found that every single piece of furniture was marked scratched, nicked, and "rubbed" on every surface, even brand new pieces that don't have a mark on them. A sofa completely covered in microfiber was marked as "scratched", as well as torn even though there are no tears.
This is not an accusation and draw whatever conclusions you wish, but I'm really interested if anyone else has shared this experience.