Quote:
Originally Posted by waltwl
We went to Red Sauce last night after the movie around 6:45. There were three or four empty tables on the porch so we sat down at a table for 2 on the right side front porch in the front of the window. After a time a server came over and asked if we checked with the hostess for a table. I said no since those tables were first come when empty as long as we have lived here (forgetting they now have a new owners) The server was apologetic and said to speak to the hostess and she was sure they would give us the table. My husband went in to the desk and spoke to a man he thinks was the manager or owner about getting the table outside. He said no you will have to wait about 30 min. My husband explained there were 4 or 5 empty tables, but the man said-didn't you hear me, I told you it wound be a least 30 min. Needless to say we left & went over to Honest John's where we enjoyed great service and excellent food--with no attitude!
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We've had that happen before, at City Fire, and they explained it was because of the kitchen output possible per hour.....compared to number of orders coming in from seated patrons. So they, at that time, weren't seating people till the kitchen could catch up. It sounded logical to me. A finite number of cooks can only put out so many dinners per hour.
This is not aimed at the o.p.......But I think the restaurant managers and servers get worn out on hearing b****ing from demanding people, and the man was probably already fed up.
Society on the whole is a lot ruder than before and the workers are only human.
Give Red Sauce another chance. They have good workers.