Quote:
Originally Posted by Finallyfree
Go somewhere else for driveway pavers! Pooter's does shoddy work, does not respond to maintenance calls and will blame you if there is a problem.
Pooter's installed pavers in our driveway and after only three years it is falling apart. After the first year they came out to inspect and replace broken pavers, however a year and a half later (March 2016) I began to notice that the pavers were separating and cracking. I called Pooter's and asked them to come out to address the problem. They said they were backed up with work orders, were training new people and could not come out for at least a month. After repeated phone calls and excuses by them, they finally came in June (3 months later!) only to tell me that it would cost me $400 to repair the pavers.
They told me my problem was caused by my neglect and was not covered under their warrantee! Never mind the cement holding the edge bricks failed causing the pavers to separate and crack. They claimed the damage was caused by a lawn mower running over the edge of my driveway. How they knew this is a mystery seeing my yard maintenance guy uses a push mower and never mind that their cemented pavers were breaking free all along the walkway to my front door where there is no grass.
The best part is the owner Clint Groover refused to take any responsibility for the problem, told me it was not covered under his warrantee, and in a heated exchange yelled at me that he would only fix it for $400 or I could go somewhere else. I did, Paradise Pavers is doing the repair...for less money I might add. Don't give this amateur con-artist your business, you will be sorry.
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Hi, we wonder if the above paver hired and trained a guy we had, or who had us, Xcalibur guy named Sam. What a big disappointment. Be careful who you hire an do not give them a dime unless you see good progress immediately and no excuses.
