[TomW]

Re: Balance billing. I have Anthem which is BC/BS and their contract providers aren't permitted to balance bill. When I was in an accident a couple of years ago, a couple of the doctors did bill for the balance. A quick call to Anthem customer service took care of it. There have been a handful of instances where providers have balance billed but I think in every case the staff wasn't aware that they were not supposed to balance bill. I think that had to do with office staff turnover than anything else.