These Ambassadors are not to have any independent thoughts, are to remain thoughtless and follow a simple set of silly rules which do not improve the image of the courses. From experience I can confirm, given their instructions and directions none that I have met would qualify to be an Ambassador or "Ranger" at one of the significant private or well known public courses in the US. If a player feels embarrassed, upset, or disappointed because of something an Ambassador has said or done that Ambassador would be fired at a famous private or well known public course. There is no excuse to treat a "guest" in that manner. NO EXCUSE is the key word. The rule would be that the offense must be so significant as to deny the player rights to the course to justify abusing them in any fashion.