Quote:
Originally Posted by theorem painter
I was told by a very friendly retention specialist to always get the conformation number of your conversation with anyone at Century Link because then a supervisor can look up the call when there is a dispute between what you were told your pricing would be and what you end up getting charged for. I hate to generalize but almost everyone I have ever spoken with at Century Link has lied. I can't imagine what there mission statement must say.
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My Dad had that impression too that they lied quite a bit about what had occurred.
I had a few people on Prism CenturyLink though that seemed genuinely concerned about the problems I was having and tried to help. Most of them though not so much.