Must been language barrier. If they are like " Comlast" the sales not connected with billing and who knows where contact people are in the world. Every time we call Comlast they tell me my second box in illegal. I tell them then why my I get charged for it on my bill. So if you think Comlast maybe any better you might want to think again. Basically they all suck you in on contract, due to the pages of fine print, then hike the bill up systematic every few months.
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