[Newbeginnings]

We currently have Centurylink internet service. I have been charged for a router which we do not have, I have my own I use for the service. I have called customer service that past 3 months being promised it would be credited, it never is. They were also charging me for over a year of leased equipment which I never had also, the bill never changes except increases that I never authorize. I have submitted a complain to the FCC and written the customer relations dept. Has anyone submitted to the FCC about CenturyLink charges? I did it with AT&T a few years ago and got immediate resolution. I am now quoting brighthouse to change service, biggest mistake I have made was turning onto Centurylink, buyer beware!