When you say "billing adjustments" at their 441/27office, are you referring to retroactively crediting you for past months? If you are instead referring to changing your level of service so as to not charge you a lease fee for the router, they will do this at their 441/27 office as that is where I returned my router and they changed my service to exclude the lease fee on their router.
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Originally Posted by Newbeginnings
I did go the office, they said they could do no billing adjustments. I also have had my own router since day 1, but they keep charging me for one.
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