I'll throw my "2 cents" into the pot. My sales rep, Joe Deleo, was absolutely fantastic. Worked with him for over a year before we bought. Showed us exactly what we asked to see with no pressure whatsoever. I have recommended him to our best friends who also purchased from him. Our friend is not an easy person to fool as he has been in sales for over 30 years and recognizes a bad apple when he sees one. They too were delighted with the sevice that they received from Joe.