Several months ago I signed up with Centurylink for my internet service. So far I have been very satisfied with the service but their customer service is bad, bad, bad. Took three months of calling before they got the monthly bills to match what I had been originally quoted. Two months ago I added their Prism television service and went through the same process. Each time I called I was given immediate credit on my monthly bill however it always takes more than one phone call to get things corrected permanently. Hopefully things will be OK provided I do not make any more changes to my service.
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