The opinion of your computer repair person doesn't reflect other people's experiences. I have had broadband internet access for 20 years from a couple of different providers and the CenturyLink service in The Villages is as good or better than the other vendors. If you live in an area that is not serviced by fiber optic to the home (i.e. you have the older copper-based DSL) then your bandwidth is limited by the distance to the switching station. I have fiber optic to the house and the service is very reliable and they offer speeds up to 1000 megabits/second. I suspect you are not serviced by fiber optic to the home and have the older copper based DSL, in which case selecting CenturyLink may not have been a good choice.
Your pricing issues sound like they are no different than other people's experiences with Comcast, etc. I personally have never had that problem as the prices CenturyLink quoted me were always honored on my bills. You need to escalate to a supervisor when you have billing issues. Good luck with your new providers.
Quote:
Originally Posted by KathyW
My year contract with CenturyLink ended on August 3, and I immediately changed to DirectTV and Brighthouse for internet. The sales agent wrote down that I would only pay $189 a month for one year, and by august 3 we were paying $240. I made many, many calls to CenturyLink but they said "nothing they could do about it". Also, two of my boxes had to be rebooted at least 2x week, signal kept cutting out for a second or so, and the internet was poor. My computer repair person told me they are the worst for internet. Never again.
|