Quote:
Originally Posted by Taltarzac725
My Dad was trying to reduce monthly costs and tried to change our Prism Centurylink contract. They seemed to have a very bad time communicating as one of the many orders that came out of their conversation was that they put an order in that removed the Internet from the contract.
No such idea like that was communicating by my father but the end result was that we did not have any Internet for 28 hours or so. I was having some serious Internet withdrawal symptoms and my sometimes conspiracy theory oriented overactive imagination was on full overdrive.
And we had a lot of what I will have to say is comical calls Friday night and Saturday morning to Prism Centurylink where we are trying to figure out what went wrong when what we had here is a failure to communicate.
One good thing, I did get to watch the most current Seasons of Black Sails and Banshee because of the many mis-communications over the last few weeks.
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When I called to get a reduction in my price I did not respond to their touch tone menu. Request a supervisor with the authority to negotiate with you. This what I did and within 10 minutes I had a reduced rate, good for one year.