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Originally Posted by Villageswimmer
Yes, the article is simply a rehash of what we've seen before, right down to people quoted.
To me, it's not so much the decision that was made but the poor way it was handled. Things are achangin. True. When Gary Morse was in charge, I think perhaps the same decision would have been made (they need to stay afloat financially) but I think it would have been handled with some sensitivity and honesty. For example, I still haven't received "the letter" since they were sent third class and not forwarded. This is a mistake that could have and should have been rectified. No doubt there are many people still not aware of this decision who are in for a big surprise when they return. Inexcusable.
Furthermore, to think that there are folks who made their home buying decisions, at least in part, based on access to TVH, is unconscionable and sad. No wonder they're upset! Not blaming sales agents. I have no doubt they didn't know the plan. Perhaps they should have. Or at least been directed not to pitch TVH since some changes were in the works.
So the result is a PR nightmare which could have been mitigated to some degree. 
Just MHO. |
I agree completely. The whole decision showed absolutely no respect for residents who took access to TVH into account, when deciding whether to move here. Even now, the official Villages Health website does not say that original Medicare will soon not be accepted. It simply says: "If you are eligible for Medicare, we want you to know that the only Medicare Advantage plans The Villages Health participates in are those offered by UnitedHealthcare®."
Accepted Insurance by The Villages Health Obviously, that statement is quite true, but any mention of what the policy will soon be for those with original Medicare is completely absent from their website. Prospective residents are STILL being kept in the dark. And why would a prospective resident think to ask? The idea that a retirement community of over 100,000 would not accept Medicare and yet advertise itself as "America's Healthiest Hometown" is ludicrous. Talk about unconscionable!