A good business practice solidified the reason why we've stayed with Dean's since 2010. I received an email from Deans Office that our credit card had expired and could we please call with the updated information. No threats just call at your convenience.
When I called the young lady in billing she noted that It had been 66 days since they could charge our account, but had continued to service our homes. I went back and looked at all of our credit card statements and no they had not charged us.
I also spoke to my home watch person Who verified our lawns were still being mowed and fertilized. In fact had come out on two separate occasions during this time to take care of a minor problem in our lawn.
Kudos to a company who did not let our lawn go astray, just because our account information was not up-to-date. You will not find many businesses that would do this. So Thanks to Dean's for having a great service.
