This is interesting as I had a similar problem with Comcast and Totv. If I tried to access via my normal home (secured) wifi, I could not get to totv, hover, if I used the xfinity wifi (now built into my house), I could get in!! The next day, I went back to the home (secured) wifi, and everything was fine.
IMHO, I think Comcast has some significant problems on their system.
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Pennsylvania, for 60+ years, most recently, Allentown, now TV. 
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