I just cancelled service with Central Florida Turf. I was gone for two months and assumed they were taking care of the lawn. When I returned last Friday, the grass was higher than the sprinkler pop ups in many locations, they had not edged around the beds or drive, and one side of the house had two different mower cut levels. They were to mow on Thursdays, so I am sure it hadn't been cut in a week or so.
So I tried calling them on Monday, and only got a message saying they were in the line with some one else, and call me soon. After 4 hours of waiting and several calls back, no luck, so I emailed them and Tom called me back.
He said they had inspected my yard on Saturday, and when I told them I had been there all day, he then said they had just driven by and it looked fine. He told me the owner would stop on Tuesday at 2:30 pm and look at it, as well as some additional landscaping I wanted done.
At 3pm, he had not showed up, and I tried calling them, texting, and emailing. No luck. At about 6pm he told me they had called several times and couldn't reach me, but there was no calls recorded on my cell phone. He stated they were busy and had to take care of other customers, so I guess that means I was not very important to them.
I would not use them, and like the others above, think they are dropping customers, or customers are dropping them. I would not ever use them again, and strongly recommend that you consider other professional services.
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