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Originally Posted by Packer Fan
Well, several shingles blew off my less than 2 year old roof. SPS roofing was the installer when built, and came and replaced shingles. They pointed out that in several spots they were not sealed. They helped me take down a shingle and send it in to Certainteed for a warranty claim. It was obvious the shingle had a problem. I just got a note back from Certainteed that nothing was wrong with the shingle. Now, I believe the shingle was bad, but I might be wrong. Any suggestions on next steps???? Who should I go after? Has anyone else had this issue with Certainteed or SPS?
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Packer fan: Can't remember the name of the roofing mfg but an inspection of my roof revealed defective shingles on a new home had owned in MN. I contacted the company who was located in PA. They required I submit a sample of the shingles a by mailing it to them.
The short of it is that they gave me a run around for two years. After two years they sent a representative to look at my shingles. This PA company lied and told me they did not have a representative in MN This rep told me nothing was wrong with my shingles I explained that a roofing expert I hired stopped counting defective singes after reaching 300 an that I had a 30 year warranty wherein he claimed not and then said shingles only last 15 years and most people move 5-7 years nd so the warranty was worthless. I told him a judge what be interested in hearing that one. The company again denied my claim. I sued and they tried to settle up including an offer to re-shingle my roof. I told them the shingles they utilized were worthless and I wanted cash to replace them with another brand. I won. I learned that not only were they present in MN they had a mfg company 8 miles from my home
Don't fool around with these people. I have a suspicion that you are not the only homeowner dealing with this problem. I suspect you will get the run around. I wonder if there is a class action suit against them. This was the case with the company I was dealing with and the real reason their representative showed up after they initial denied my claim .
Get an estimate to re=roof the entire house and tell them they better abide by their warranty agreement and cough up or you will submit a claim for the cost of the roof expenses and damages for emotional distress