Quote:
Originally Posted by Bogie Shooter
All a bunch of speculation.
If OP or somebody that was there with first hand knowledge, would contact the Villages Fire Chief (as a starting point) to get some factual information as to why the call took 30 minutes. He should be able to provide contacts for the ambulance service.
The point being is this an isolated incident or a pattern.
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I agree Call Captain Cain as I did for the incident I was involved in. He will get the facts as reported and get back to you.
I can tell you based on my first hand experience, if you make a cell call to 911 and you are at a location where you do not have a physical address (say a Rec Center, a parking lot, resturant, or golf course), the first responders response is very likely to be delayed. Many many variabes enter the picture when one uses a cell phone and many of the safeguards we expect to be there such as location identifier, local landmarks, rec center names etc, do not always transfer to the ultimate dispatcher or the responding EMT unit.
Captain Cain will be happy to meet with your local community groups to explain the limitations of using a Cell phone when calling for Emergency assistance. He will also explain how they try and overcome these limitations but they are not always successful