It is unfortunate so many are quick to want to fire someone or complain to their Manager and cause them real problems but those same people are slow to do it themselves. Not everybody understands the complex system which may be needed to track and trace property. I thinks I pretty much understand the process but don't put the same assumptions on others. That is a classic short coming in understanding others and their limitations. We should be slow to judge others and quick to give them some slack and understanding.
