I, too, have been happy with Comcast. And all the reps were exceedingly polite. Just wish they realized they would have to send a tech out sooner. and they should have slots put aside for customers who already have equipment that malfunctioned. It was obviously after all the first reboots that this was a problem that needed someone to come out. It's interesting because I have heard from a few people that they recently had problems requiring someone to come out. Seems odd....
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