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Originally Posted by New York Transplant
So, we all know that selling a (NEW) home here in the Villages is their number one priority. The high bonds and the interest over time is very lucrative. Granted, it's real estate 101 and it's perfectly understandable that this is the Realtors priority! However, we chose to buy a pre-owned home with a low bond. Low enough to pay off. Even tho we're happy with our decision to buy (PO) ¬get trapped into paying interest on a bond , we're not too happy with the way the realtors who handled our closing. Pre-owed owners should have the same priority!
Citizens Bank is awesome however the Village realtors we delt with need some customer service training. We were promised a walk-thru which NEVER took place and the inspection company they recommended overlooked a few major issues. One major issue is an electrical one. Gee, could the inspectors be linked to the Villages and or being paid off not to disclose serious problems? I hate to think this and will give them the benefit of the doubt and will consider it an oversight for now, as long as they take care of the bill.
After moving in we found that the owners who the Villages represented as well didn't fix the minor problems that was on the inspection report. We're talking fixing a few minor holes around pipes, etc, etc. We also found a broken screen window that wasn't there before as well as dirty toilet brushes sitting in the bathroom. The brushes were not there before the closing.
Over all, the people here is the reason why we made the move however some realtors that work for the Villages is less to be desired . (We were also promised a sign for our home which we never received).....that is the least of our issues.
I hope whoever decides to buy here takes this in mind and ask a lot of questions and make sure the inspectors the Villages recommend does their job.
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Why in the world did you sign the closing papers until you were satisfied with what needed to be done. Or were you absent from the closing ? Either way it seems you didn't do your due diligence. Trust no one, check everything.
And never ever hire anyone the selling agent recommends !