Talk of The Villages Florida - View Single Post - my day in Comcast hell
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Old 09-30-2016, 05:11 AM
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Quote:
Originally Posted by capecoralbill View Post
I had to reboot Comcast x1 twice in the last 24 hours, on off button did not help, had to unplug wait replug then go thru the boot up for TV channels. Wifi was and is working fine.
You may want to have Comcast send over a tech guy to repair or replace your box. Comcast has always resolved any service issues I have had pronto.

I had a tech guy come over one time and was working in a hard rain. When he came in to our house told him he couldn't go the rest of his work day wet and pulled out a new golf shirt for him to wear.

I have found the field people to be very friendly, knowledgeable and responsive.

Hope you can get a permanent resolution to your problem.

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