Quote:
Originally Posted by mixsonci
I have used them a few times now and for the most part am very happy with them. However, I was supposed to have an 8:00 a.m. pickup and the night before they called and said they would be here at 7:15, that's almost 5 hours before my flight and too early in the morning. I complained and they apologized but couldn't do anything about it. I found another service for a later time and received a credit with Signature for my next trip. Said they are really busy right now. I know for the past summer they have not been busy, so I hope this is not going to be the case every trip now that they are getting busy and their business is picking up. 5 hours is just a little too early.
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They would not give a refund after changing the schedule the night before your trip?
Sorry, that's bad business. I won't use anyone who makes a habit of changing the schedule less than 24 hours before pickup.