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Old 06-10-2008, 07:43 PM
inholmdel inholmdel is offline
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Default VILLAGE CAR WASH - 970 Bichara Blvd. TV

For your information, I went to the Village Car Wash this afternoon to wash one of my cars. When I arrived, I noticed signs that stated that the place had a new owner.
When I went to the cashier to pay, I handed her my Village Car Wash Cash Debit Card which I purchased on October 30, 2007 for $179.36
After learning that I had a balance of $108.00, she called the new owner who is a young man named Brad Werlin, who informed me that he was not honoring the cash debit card.
After a heated discussion, he agreed to deduct $20.95 for a silver car wash but that I had two options on future car washes, to either pay 50% of the cost of the car wash in cash and the balance from the cash card or go to the former owner to get my money back.
He supplied me with the name and a phone number of the former owner who he claims is a Dr. Lucas. I called and after explaining that the Village Car Wash was refusing to accept his cash card, he hung up on me.
When I returned home, I called the Better Business Bureau in Longwood, FL who informed me that I could fax or mail a complaint about the incident that I had just experienced but that in Florida when someone buys a business, they buy the assets but not the liabilities.
Having run a successfull business for 40 years, I would assume that if a person expects to stay and run a successful business, they would not want to upset a steady customer by refusing to accomadate a situation like explained but people are really different today asbout business ethics and relationships with customers.
Be aware of this situation at the Village Car Wash and don't buy cash cards from them.