Quote:
Originally Posted by CFrance
I disagree with your statement that we Villagers can't stand to be without our babies for three hours or more. What I want for my dogs is not to have them sequestered for hours on end while groomers cannot manage a schedule to get them in and out in a timely fashion. And if you're not going to keep to a schedule, do not expect us to be at your beck and call. If weather is a problem, forget the bottom line and call it all off.
My groomer in MI had this all figured out. No reason Petsmart can't manage their time. Sounds like a case of over scheduling.
|
We worked on a 3 hour turn around not unreasonable. They are working on live animals not a person sitting still in a chair, as the pets are finished the calls are made to go home, if that doesn't work for you find elsewhere. When I ran the salon we were #1 in a company of 2800 stores for customer satisfaction. I've been a groomer for 28 years I know what I'm talking about. What I can do in several hours could take you all day. The job is NOT as easy as it look otherwise everyone could do it! I don't have a horse in this race I just KNOW how stressful the job is!