Well, I never did hear back from Oticon. Instead, they contacted my audiologist to let them know I had emailed them.
I'm still scratching my head trying to figure out, how they knew where I purchased my hearing aids.
Anyway, my audiologist called me and asked what the problem was. So I let her know that I was not satisfied about her explanation as to why I can no longer hear music with these hearing aids. So I have another appointment tomorrow and hopefully, if she cannot implement a music program, she can get with someone who can.
I understand with my hearing loss, I am very limited to what I will be able to hear.
My speech discrimination is terrible. I have zero speech discrimination without hearing aids, and only 40% with.
I have to use captioning when watching tv, and no longer hear on the phone. I text real good though :-).
If in an emergency I do need to use the phone, I go thru a captioning service, ( if anyone who has ever used this knows how awful it is. )
So keeping my fingers crossed that a music program can be implemented.
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 Laura
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