My 94 year old Mom (with Dementia) lives in Serenades. I'm sure you probably have visited them. She has lived there since it opened three years ago. While I can say that in general she is well cared for, I am displeased that there has been at least four different managers in three years. A month or so ago, Serenades told me she had to go to a skilled nursing facility because she was a four person transfer. My Mom is 4'11" and weighs 150 lbs., she is not a four person transfer. So, I went crazy trying to get her into a skilled nursing facility, only to find there were no open beds within 30 miles. I visit her daily, did not want to drive further than 30 miles to see her. Then, suddenly, there was new management and was told she did not have to go to a skilled nursing facility, so she is still there. My conclusion: former manager wanted to get rid of her because, like you, I am very vocal about anything not right. Another conclusion is that they didn't want to lose her monthly rent. PM me for any other questions. The facility is clean, the day to day staff are caring and compassionate, but management needs an overhaul.
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