We had the same decision but are electing to get it fixed.
Our is almost 3 years old and they offered $156 towards another washing machine (or $256 if we buy a Samsung.)
I am confident that whatever the repair is, it will be fine afterwards. I think it's the replacement of support rod(s) and if that's the case, here's a video of the repair.
Washer Suspension Support Rod (part #DC97-16350C) - How To Replace - YouTube
I've already notified them to set up an appointment for repair. If we didn't like the machine it would be a good opportunity to get rid of it. But we really like it.
Good luck!