Quote:
Originally Posted by Pleegasser
We purchased from the Original Mattress Factory, Bichara Blvd, Spanish Springs Ortopedic Extra Firm (the firmest) about 6 months ago. Couldn't be happier! Recently purchased a second mattress from them just like the first
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We bought our mattress at Original Mattress too about 4 months ago. My wife & I both have had back surgeries. We bought the pillow top luxury firm, and it has sunken down 1". We had them come out to check it for defects, and was told it has to drop 1 1/2" to be defective. They did say they would take the mattress back, and we could purchase the less expensive non pillowtop king luxury firm for around $275.00 as they donate any returned mattress. We have no problem with that policy. The extra firm mattress you bought was it a non pillowtop? We are thinking about paying the cost of not picking a firm enough mattress. Thank you in advance for your thoughts on this matter.