[Madelaine Amee]

Originally Posted by Sensei

I went to the Fresh Market in the Villages, Florida to redeem the $20 gift
card I was provided to compensate for finding bone-in New York Strips being
sold as Porterhouse steaks a few weeks ago. Today...it was the same!!! I watched a man in
the cutting room put steaks on the tray and place it in the display case.
Each and every one of the steaks was a bone-in New York Strip. When I
objected, the older man behind the counter said they were porterhouse. I
said I wanted porterhouse...he was most disagreeable, but did finally go
into the cooler and tell the man with the long bushy sideburns to cut me
some porterhouse steaks. The man took another cryovac of short loin,
opened it and cut me steaks. I spoke with the meat manager who seemed
irritated that I raised the issue and said he would change the sign.
Another fellow beside him said it was his fault and that the steaks were
T-bones which are actually better. The sign, I told him did not say "
T-bone". When I went back later the tray was empty.
I spoke with the store manager, Jeff who said perhaps the product was not
delivered and he wasn't sure what the difference was and wasn't sure what
they were selling, but he would go to the corporate book to see. After we
talked, he walked to the produce section and continued to break down
boxes.
I took photos of the case and the signs that I saw today.
This is the second incident I have found. Perhaps the store is taking the
fillet from the steaks to sell at a higher price to increase profit.
Regardless, it is clear that the fraudulent practice continues.

You must be the Meat Police and I believe this is the first post complaining about Fresh Market, a store we love.